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From514US$ /night
Check-in
07Mar2026Select date
Check-out
08Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
-
Close to the beach
Great
8.1
7.6
/10
4.3
4.5
/5

Hard Rock Hotel Cancun offers luxurious amenities in a vibrant all-inclusive setting. This family-friendly resort features a spacious lagoon-style pool and an extensive range of dining options. It is a five-star oceanfront hotel conveniently situated in Cancun's Hotel Zone.

Rooms & Amenities

The suites and guest rooms at Hard Rock Hotel Cancun feature free WiFi, hydro spa tubs, and flat-screen LCD televisions with premium channels. Each room is equipped with a fully stocked minibar, plush bathrobes, and signature toiletries. Guests can enjoy either ocean or lagoon views from their private balconies.

Dining & Entertainment

Dining options include six world-class restaurants serving a variety of cuisines, plus bars offering endless cocktails. The hotel hosts an exclusive audio experience with The Sound of Your Stay(R), enhancing the in-room entertainment. A kid-friendly buffet and 24-hour room service are available.

Leisure & Wellness

Leisure facilities include an expansive lagoon-style pool, three outdoor hydro spa tubs, and water sports activities. The hotel also features a fitness center and a spa that offers a variety of massages and body treatments. Evening entertainment and a kids' club cater to all ages.

Business & Transportation

For business needs, the Rock n' Roll Ballroom is the largest venue in Cancun, with over 1150.0 m² of space. The hotel is approximately 12.6 km from Cancun Airport, with taxi services readily available. The area is also well-connected via local transportation options.

Must-do experiences

  • Visit the Mercado 28 for handcrafted souvenirs and local art.
  • Try the cochinita pibil at El Fogón for authentic Yucatecan flavor.
  • Explore Tulum's ancient ruins, just a short drive from the hotel.
  • Swim in the cenotes nearby-Ik Kil is a breathtaking option.
  • Catch a lucha libre match for an unforgettable cultural experience.
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Select your room type

Hard Rock Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
2 persons
640 sq. feet 
1 King-size bed and 1 Sofa bed
Bathtub
Deluxe Double Room
2 persons
435 sq. feet 
2 Double beds
Shower
Bathtub
Deluxe King Room
2 persons
435 sq. feet 
1 King-size bed
Shower
Bathtub
Diamond Ocean View King
2 persons
435 sq. feet 
1 King-size bed
Shower
Bathtub
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

Hard Rock Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Hard Rock Hotel Cancun welcomes guests to a delightful dining experience with a rich tapestry of flavors, from Asian specialties to authentic Mexican fare. Each restaurant's inviting setting offers a unique backdrop for indulging in vibrant cuisine, making every meal an occasion to savor.
Hard Rock Hotel Cancun Restaurant photo The photo captures a vibrant and energetic scene on a stage at a Hard Rock Hotel event. The stage is elevated and brightly lit, with a backdrop featuring large, illuminated "Hard Rock Hotel" signs. 

A group of eight people are positioned on the stag
Hard Rock Hotel Cancun Restaurant photo The photo shows a spacious and well-lit restaurant dining area. The floor is made of polished dark brown tiles that reflect the light. The walls are a mix of light beige and darker brown panels, creating a warm and inviting atmosphere. 

There are se

Zen

Asian fine dining
Ambiance
Elegant and family-friendly atmosphere
Key Offerings
Expertly prepared dishes featuring traditional Asian flavors, perfect for a memorable dinner setting.
Reservation
Recommended
Open for breakfast and dinner

Ciao

Italian
Ambiance
Casual and family-friendly vibe
Key Offerings
A selection of classic Italian dishes, served for breakfast, lunch, and dinner, ideal for family gatherings.
Reservation
Not needed
Open for breakfast, lunch, and dinner

Frida

Traditional Mexican
Ambiance
Family-friendly setting with traditional decor
Key Offerings
Authentic Mexican cuisine for breakfast, lunch, and dinner, celebrating the vibrant culinary heritage.
Reservation
Recommended
Open for breakfast, lunch, and dinner

Pizzeto

Pizza
Ambiance
Casual and family-centric environment
Key Offerings
A variety of handcrafted pizzas, offered for lunch and dinner, a perfect casual dining option for families.
Reservation
Not needed
Open for lunch and dinner

Toro

Steakhouse
Ambiance
Inviting, family-friendly space for evening dining
Key Offerings
A selection of expertly grilled steaks, served for dinner, ideal for steak lovers.
Reservation
Recommended
Open for dinner

Hard Rock Hotel Cancun Location

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
Nearby
Cancun Golf Club at Pok Ta Pok
800 ft
Beach
Playa - Beach
1200 ft
Restaurants
Vicente Asador De Brasa
2700 ft
Blvd Kukulcan Km 12
Gustino Italian Grill
1300 ft
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Nebbiolo Ristorante
1300 ft
Blvd. Kukulcan Km. 14.5 Lote 38
The Blue Water Grill
1200 ft
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Olio
1200 ft
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Porfirio's Cancun
3100 ft
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Harry's
3000 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Hard Rock Hotel
700 ft
Boulevard Kukulcan Km 14.5
Ciao
700 ft
At the Hard Rock Hotel
Sedona Grill
1400 ft
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Secrets The Vine Cancun
1200 ft
Boulevard Kukulcan Km 14.5 Lote 38
Sacbe Beach Shack
1300 ft
Mz. 53
Explore Cancun
Local Activities & Dining
Top Attractions
Activities
Dining
Entertainment
Mayan Museum of Cancun
Mayan Museum of Cancun
25 minutes walking
Mayan artifacts and exhibitions highlight ancient culture. Guided tours available, offering insights into history.
Backstage Theatre
15 minutes walking
A venue for live performances, showcasing local and international talent. A great spot for entertainment lovers.
Interactive Aquarium
Interactive Aquarium
25 minutes walking
An engaging aquarium where visitors can interact with marine life. Features touch pools and educational experiences.
El Rey Archaeological Zone
El Rey Archaeological Zone
35 minutes walking
Ancient ruins and iguanas set in a tranquil park. Perfect for history buffs and a leisurely stroll.
Cancun Golf Club at Pok Ta Pok
3 minutes walking
A challenging 18-hole course designed for all skill levels. Rentals available, including clubs and carts.
Aquaworld
10 minutes walking
Water sports and adventure activities including snorkeling and jet skiing. Booking in advance is recommended.
Yoga Classes at Nearby Studios
5 minutes driving
Relaxing yoga sessions offered at various studios around the hotel. Perfect for unwinding during your vacation.
Extreme Games Cancun
Extreme Games Cancun
13 minutes walking
A venue for thrill-seekers featuring paintball, zip-lining, and obstacle courses. Great for families looking for adventure.
Gustino Italian Grill
Gustino Italian Grill
5 minutes walking
Italian cuisine with a sophisticated atmosphere. Signature dishes include homemade pasta and fine wines.
Nebbiolo Ristorante
Nebbiolo Ristorante
5 minutes walking
Elegant dining featuring farm-to-table ingredients. Reservations recommended, with options for dietary needs.
The Blue Water Grill
The Blue Water Grill
5 minutes walking
Casual beachside dining with fresh seafood and tropical drinks. A relaxed atmosphere perfect for families.
Vicente Asador De Brasa
Vicente Asador De Brasa
10 minutes walking
Grilled specialties in a warm, inviting space. Famous for its steak and local flavors. Reservations recommended.
H Roof
H Roof
11 minutes walking
A rooftop lounge offering stunning views and live music. The perfect ambiance for couples or solo travelers.
Oasis Arena
15 minutes walking
A lively venue hosting concerts and cultural events. Check their calendar for family-friendly performances.
Backstage Theatre
15 minutes walking
Performances from local artists in a cozy setting. An excellent option for a relaxing night out.
Cancun Wax Museum
Cancun Wax Museum
25 minutes walking
Life-sized wax figures of celebrities and historical figures. Fun for families and visitors of all ages.
Getting around
City Centre
Cancun17 min  ·  6.8 mi
Airports
Cancun International Airport (CUN)27 min  ·  10.9 mi
Isla Mujeres, Quintana Roo (ISJ)48 min  ·  19.7 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
Property is also known as
cancun hotel hard rock
hard rock resort cancun mexico
hotel hard rock cancun
hard rock hotel cancun mexico
hard rock hotel in cancun mexico

Reviews and Ratings

Feedback about Hard Rock Hotel Cancun from previous guests about their experience.
Review score
Based on 894 verified reviews
7.7/10
Very good
69%
Recommend
Breakfast
9.8/10
Cleanliness
8.4/10
Comfort
8.6/10
Facilities
7.9/10
Free Wi-Fi
8.9/10
Location
8.9/10
Paid Wi-Fi
7.0/10
Staff
8.2/10
Value for money
7.4/10
Pros
Music details
Superb staff
Tasty burgers
Cons
Old installations
Repetitive food
Guest reviews
based on 587 reviews
8.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hard Rock Hotel Cancun
What is the distance from Hard Rock Hotel Cancun to Cancún International Airport?
Hard Rock Hotel Cancun is located approximately 16 km from Cancún International Airport, which takes about 21 minutes by car.
What dining options are available at Hard Rock Hotel Cancun?
The hotel features five on-site restaurants, including Frida for dinner and Pizzeto for lunch, serving diverse cuisines.
What recreational activities are available at Hard Rock Hotel Cancun?
Guests can enjoy a variety of activities including billiards, table tennis, tennis, and live music performances.
Does Hard Rock Hotel Cancun have a fitness center?
Yes, the hotel includes a fully-equipped fitness center for guests to use during their stay.
What time is check-in and check-out at Hard Rock Hotel Cancun?
Check-in is at 15:00 and check-out is at 12:00.
What kind of beach access does Hard Rock Hotel Cancun provide?
The hotel features a private beach area for guests, complete with sun loungers and beach umbrellas.
Are shuttle services available at Hard Rock Hotel Cancun?
Paid airport shuttle services are offered by the hotel for convenient transfers to and from the airport.
What amenities are included in the rooms at Hard Rock Hotel Cancun?
Rooms include air conditioning, a wardrobe, a flat-screen TV, a minibar, and a private bathroom.
Is there a pool at Hard Rock Hotel Cancun?
Yes, the hotel has an infinity pool that features a kid-friendly wading area, hydro spa tubs, and a pool bar.
What nearby attractions can guests visit from Hard Rock Hotel Cancun?
Nearby attractions include Playa Delfines (2 km), Kukulcan Plaza (2 km), and Museo Maya de Cancun (13 km).
What additional services are offered at Hard Rock Hotel Cancun?
Additional services include 24-hour reception, babysitting/child services, and a wellness spa with treatments.
Is Wi-Fi available at Hard Rock Hotel Cancun?
Yes, free Wi-Fi is provided throughout the property, including in the guest rooms.

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Check-in
07Mar2026Select date
Check-out
08Mar2026Select date
Rooms and Guests2 Guests, 1 Room